Information technology support is often considered a necessary evil by many small businesses. These business owners usually try to save money by hiring less expensive individuals who might not have the experience and knowledge to ensure that their technology runs smoothly. The reasons for this vary: perhaps the owner has never managed any technology before, or even computers; maybe they don’t feel confident in their abilities, or it could be due to the lack of time within their daily schedule for this type of work (or even simply disliking such tasks). Consequently, employees may attempt to help themselves solve managed technology problems because there is no one to turn to for this type of help.
720-KG IT provides articles and tips for managed technology solutions, IT services, security solutions, office technologies, and managed application hosting. We also recommend some of the best IT support companies and resources around based on the specific information you’re looking for!
Types of IT support services?
A wide range of services could be overlooked when it comes to managed IT services. This can include everything from managed helpdesk support services to managed wireless networks, managed hosted email platforms and/or managed cloud / SaaS-based technologies. Managed security solutions may provide either network-based security services or host-based security services. Network-based security usually involves gateway antivirus server software so that hosts on the network receive protection regardless of what they connect to the internet with. Host-based security involves managing this for each host on the network (or at least those systems deemed ‘sensitive’). Some examples of Information technologies would be managed print environments, managed document storage technologies, managed fax servers, and even managed PBX phone systems. Managed application hosting services provide managed virtual servers, managed database administration, and managed application installation or upgrade services.
Benefits of IT Support Services?
There are many benefits to managed IT support services. The first is that these managed services providers take the time to understand your business environment, system requirements, and technology needs. Secondly, managed service providers can supply you with detailed monthly status reports so that you always know what type of work they’re doing on-site at your location(s) as well as how much it’s costing you. A third benefit would be that managed service providers generally have better tools than home users or small companies might have access to because their tools must allow them to handle larger environments with many diverse technologies.
How can IT Support protect your security?
720-KG services can also provide you with managed security solutions, which are additional security layers over and above the safety that you would get through managed IT support or managed office technologies. These technologies typically protect your systems from viruses, spyware, malware, email attacks and/or other malicious threats. Some managed services providers will even offer these additional layers regardless of what type of environment your business is operating in (i.e., whether it’s a physical location or virtual).
Managed Security Solutions
Many types of managed security solutions are available today, including network-based managed firewalls or gateway antivirus server software to ensure that hosts on the network receive protection regardless of what they connect to the internet with; host-based managed firewalls; managed email security; managed SSL security; managed web application firewall (WAF) and managed secure routers.
Why is it important to have backup solutions in IT?
720-KG managed services can also provide managed backup solution tips, which are essentially complete copies (or image backups) of all systems on which you store your data. These may include servers, desktops, and laptops. Backups should be done to either tape or off-site storage because hard disks don’t last forever. The managed services provider will perform these backups for you on a regular schedule so that if the worst happens and one or more of your entire systems fail, then at least you have a copy somewhere else that allows you to re-install the system(s) onto new hardware and restore all of your data from the managed backup solution. Varieties of managed backup solutions include managed network-attached storage NAS), managed virtual tape libraries.
What is clud support in IT?
720-KG managed support can also provide managed cloud computing services, which means that they’ll be responsible for deploying and configuring any type of managed cloud server infrastructure that you might need. This includes planning the storage layout, applying patches and updates to operating systems applications and managing virtual machine hypervisor software such as VMware vSphere). Managed cloud computing providers will also ensure that your data is backed up either within or outside of their managed environment so that in the case of an outage they can simply restore it from a backup service. Varieties of managed cloud computing include managed Linux and UNIX in the cloud and managed Windows in the Cloud (IaaS – Infrastructure as a Service); PaaS – Platform as a Service; SaaS – Software as a Service; managed cloud email services and managed virtual desktops (VDI).
What is Software support IT services?
720-KG managed support can also provide managed software solutions, which are installing and configuring server software applications. This might include database management systems, web servers, or basic file & print services. IT services providers will offer expertise in installing these types of managed software solutions for you so that your staff isn’t wasting valuable time learning how to install or configure managed software applications.
What are managed IT services?
720-KG managed support can also provide managed IT solutions, which are essentially all of the managed services mentioned above rolled into one bundle. This means that you’ll be working with a team of experts who will manage your entire network, including email systems, security measures, and even cloud software solutions. This managed IT solution model is perfect for those who don’t have the time or staff available to manage their own managed services and would prefer to have this managed for them.